SUPPORT

OUR TEAM OF DESIGNERS, STRATEGIC THINKERS, SEO SPECIALISTS AND TECHNICAL WIZARDS TAKE GREAT PRIDE AND CARE IN SUPPORTING YOUR WEBSITE.

Support services are designed to match your needs, from simple to always available. With your own secure portal, and access to our team, we can solve problems quickly and effectively.

If you would like to self-manage, we can provide additional in-house training to get you off and running.

Studio Veld Service Level Agreements are customised to meet your business needs. We’ve worked on your side and we understand what an empty support agreement looks like. Which is why ours is built for real support.

You can log and track your support request through the secure client portal, request additional work quotes and register any challenges you are having. We promise you there is a human at the other end, reading your message and trying to solve your problem.

Studio Veld offers a guaranteed response time to all tickets within 24 hours (sooner if we can).

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CHOOSE THE RIGHT LEVEL OF SUPPORT
FOR YOUR BUSINESS

SET & FORGET

Recaptcha reviews and updates
Technical SEO review including 1 hr per month google improvements
Sitemap submission and review

FROM $120 PER MONTH

REGULAR UPDATES & CHANGES

Recaptcha reviews and updates
Technical SEO review including 1 hr per month google improvements
Sitemap submission and review
Monthly updates to content, design, technical from 1 hr per month ad hoc as required

FROM $220 PER MONTH