Website

A successful website starts before the sitemap.

We work with leadership teams, stakeholders and users to understand objectives, audiences, content, requirements and constraints. Depending on the project, that can include workshops, stakeholder engagement, user research, analytics, technical discovery and business requirements.

The outcome is a clear direction for what needs to be designed and built.

Complexity is often unavoidable. Confusion isn't.

We structure large volumes of content, multiple audiences and complicated user journeys into digital experiences that feel clear and intuitive. Our UX capability includes information architecture, user journeys, wireframes, prototyping and usability testing.

For larger digital products and services, explore our UX/UI + Digital Products capability.

A website is one of the most important expressions of your brand.

Our designers translate brand systems into polished digital experiences through typography, hierarchy, imagery, interaction, movement and responsive behaviour. Where required, we also extend that thinking into the digital and print tools your organisation needs beyond the website.

We work extensively with WordPress and Craft CMS and recommend technology according to the needs of the project. We are a verified CraftCMS partner.

Because development sits inside our studio, our developer is involved throughout the design process, allowing technical architecture, UX and interface decisions to inform one another rather than being resolved after design is complete.

The people managing a website are users too.

We create structured content models, custom WordPress plugins and purpose-built dashboard tools that make day-to-day content management clearer and more efficient.

Rather than simply exposing every possible editing option, we consider what your team actually needs to manage, how content relates and how the system can protect both consistency and design quality.

We design the client experience behind the website as carefully as the public experience in front of it.

Accessibility is part of the process from the beginning.

We consider content hierarchy, navigation, colour, typography, interaction, keyboard behaviour, responsive design and development against relevant WCAG requirements. We create digital experiences that work for a broader range of people.

Search starts with useful, well-structured information.

We consider content architecture, semantic structure, metadata, redirects, performance and analytics as part of the website build, creating a strong technical foundation for traditional search and the changing ways people discover information through AI-powered platforms.

A website continues to change after launch. Once your website is live, we can continue to host, maintain and improve it. Our support team knows how your website was built and can help with everything from routine updates and maintenance to new functionality as your organisation evolves.